Employee Wellbeing Services

Accessing the Service

The decision to make an appointment, whether by self-referral or encouraged referral, is at the discretion of the individual and participation is entirely voluntary.

Email@ssist for Individuals

Email@ssist is an online advice and information service. You can engage with a qualified counsellor via email through PPC Online. Replies are guaranteed within a 24 hour period (on working days). This is an anonymous service. All information gathered is protected and all replies are confidential.

Counselling in a Click

Counselling in a Click is a confidential service provided to employees working irregular hours or in remote, regional or distant locations. This service enables you to receive confidential counselling that is not face-to-face but facilitated in real time. The service can be accessed via the internet using a java-enabled web browser. No software installation is necessary. The entire session is protected. Access codes and identification such as a staff ID number are required to book a session.

About Our Counsellors

PPC Worldwide counsellors are a friendly and caring team who provide services throughout metropolitan and regional Australia. The team are all professionally qualified psychologists or social workers with peak industry body accreditation and substantial experience.

PPC Worldwide counsellors help employees to identify, explore and manage issues that are impacting on their lives. Some of the issues that are often presented include:

• Maximising your potential/performance
• Relationship and marital problems
• Work-related issues
• Balancing family and work responsibilities
• Concerns about your children or family members
• Changes at work or home
• Depression, anxiety
• Stress management
• Elder care (coping skills, etc)
• Eating disorders
• Alcohol and other drug related issues

About Our Counselling Approach

PPC Worldwide bases its counselling approach on a short-term model. Most individuals using the EAP participate in an agreed number of counselling sessions, with each session lasting for approximately an hour in duration.

We provide emotional support and explore possible strategies that will assist you to re-balance your life as soon as possible.

Who Pays For The Service?

Your employer has fully subsidised the EAP. The EAP is free to all employees and immediate family members.

More information

To speak with an PPC Worldwide consultant about Manager Hotline please call us 24 hours a day, 7 days a week on 1300 361 008.