Employee Wellbeing Services

This telephone-based service is designed to support managers in proactively addressing issues at an early stage, and to access their HR and other internal resources.

Calls to the Manager Hotline are responded to immediately. Alternatively, an appointment for a telephone consultation at a convenient time can be arranged.

PPC Worldwide consultants are experienced in a range of staff management issues and can assist managers to:

• Encourage an employee to access the Employee Assistance Program
• Manage vulnerable and distressed employees
• Respond to a situation where an employee is at risk of self-harm or suicide
• Manage the impact of these situations on work teams in the workplace
• Manage performance issues for employees with significant personal problems
• Manage challenging interpersonal and team dynamics.

Further action may be recommended as a result of telephone consultation, which may include:

Employee Assistance Program

Managers accessing the hotline may choose to have further face-to-face consultations through their Employee Assistance Program.

Formal Referral

This is a targeted intervention designed to support both management and staff to resolve persistent performance or behavioural issues.

Intervention initiated through a formal referral involves organisational input and feedback.

The PPC Worldwide consultant would discuss the formal referral process if this course of action is adopted.

More information

To speak with an PPC Worldwide consultant about Manager Hotline please call us 24 hours a day, 7 days a week on 1300 361 008.